Privacy Policy | MyTenant

1. Introduction

Kraiga Limited operates the MyTenant platform. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with applicable Nigerian data protection regulations.

2. Information We Collect

Agents

Full name, email, phone, business name, agency type, bank details, business address, profile photo, business logo.

Tenants

Full name, email, phone, DOB, gender, address, employment, income, next-of-kin, identity documents, references.

Automatic

IP address, browser type, device info, login timestamps, page interactions for security and analytics.

3. How We Use Your Data

Account management and authentication
Property listings, applications, leases, and rent collection
Identity verification through our partners
Transactional emails and SMS
Payment processing
Anonymized analytics for platform improvement

4. Data Sharing

Between agents and tenants as part of the tenancy workflow
Service providers: payment, email, SMS, ID verification, storage
When required by Nigerian law or court order
We do not sell personal data to third parties

5. Data Retention

Active Accounts

Duration of account

Application Data

7 years post-tenancy

Financial Records

6 years (tax law)

Security Logs

12 months

6. Your Rights

Access your personal data

Correct inaccurate data

Request deletion (subject to legal obligations)

Object to processing

Data portability

Withdraw consent at any time

To exercise your rights, contact dpo@mytenant.ng or use the data export feature in your dashboard.

7. Security

We implement HTTPS/TLS encryption, bcrypt password hashing, JWT session management, Content Security Policy, rate limiting, and audit logging.

8. Cookies

See our Cookie Policy for details on how we use cookies and similar technologies.

Kraiga Limited — Data Protection Officer
Email: dpo@mytenant.ng
9A Tayo Olukoya Close, Ojodu Estate, Ojodu Berger, Lagos, Nigeria